Privacy Policy
Last updated: August 5, 2026
1. Introduction and Data Controller
This policy explains how Orquess ("we", "us") collects and uses personal data when you visit this website or use our services. The data controller is Orquess, registered at Jl. Penghibur No. 38, Makassar 90174, Indonesia. Questions about this policy can be directed to [email protected].
We process personal data in accordance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (the PDP Law), overseen by the relevant supervisory authority within the Ministry of Communication and Digital Affairs.
2. What Data We Collect
We collect data you provide directly, and a small amount of data automatically through cookies:
| Data Category | Purpose | Legal Basis |
|---|---|---|
| Name, email, phone, message | Responding to inquiries and delivering services | Consent / contract performance |
| Cookie identifiers | Site functionality and, where permitted, analytics | Consent |
3. Data Sharing
We do not sell personal data. Limited data may be shared with service providers who help us operate the site or deliver services, under confidentiality obligations, and only where required by law.
4. Retention
Contact form submissions are retained only as long as needed to respond to your inquiry or fulfil an engagement, and are deleted or anonymized thereafter unless a longer period is required by law.
5. Security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
6. International Transfers
Where any data is processed outside Indonesia by a service provider, we take steps to ensure it receives a comparable standard of protection as required under the PDP Law.
7. Your Rights
Under the PDP Law, you may request access to, correction of, or deletion of your personal data, and may withdraw consent at any time. To exercise these rights, contact us at [email protected] or via our contact page.
8. Opt-out and Data Deletion
Providing personal data through our contact form is optional, though it is needed if you would like a reply. You can disable non-essential cookies at any time through our Cookie Policy page or the cookie preferences panel. To request deletion of data we hold about you, please write to us via the contact page.